Thank you for shopping with Indowoop, operated by JAIKKIVAIBHABB TECH PRIVATE LIMITED. We understand that sometimes plans change, and we aim to make our cancellation process as simple and transparent as possible.
1. Order Cancellation
- Orders can be cancelled only before they are shipped.
- Once an order has been dispatched from our warehouse, it cannot be cancelled.
2. How to Request a Cancellation
To request an order cancellation, please contact us immediately with your Order ID via:
- 📧 Email: contact@indowoop.store
Our support team will review your request and confirm whether the cancellation is possible.
3. Refund for Cancelled Orders
- If your order is successfully cancelled before shipment, a full refund will be initiated.
- Refunds will be processed to the original mode of payment used at checkout.
- Please allow 5–7 business days for the refund to reflect in your account, depending on your bank or payment provider.
4. Orders That Cannot Be Cancelled
Cancellation requests will not be accepted if:
- The order has already been shipped or is out for delivery
- The cancellation request is made after dispatch confirmation
In such cases, please refer to our Refund & Return Policy for further assistance.
5. Failed or Refused Deliveries
- If an order is refused at the time of delivery without prior cancellation approval, shipping charges (if applicable) may not be refunded.
- Re-delivery may be subject to additional shipping charges.
6. Changes to Cancellation Policy
Indowoop reserves the right to modify or update this Cancellation Policy at any time. Changes will be effective immediately upon posting on the website.
7. Contact Us
For any cancellation-related queries, please contact:
📧 contact@indowoop.store
